FAQs & Troubleshooting
Latest |
343 Results
- 124/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 215/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 324/09/2024Use Universal Print (Mac)
- 424/09/2024Use Universal Print (Windows)
- 527/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 604/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 727/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 819/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 913/06/2024My Brother machine is unresponsive.
- 1005/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 1128/05/2024Toner Low or Prepare New Toner Cartridge
- 1228/05/2024Drum End Soon
- 1322/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 1414/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1514/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1607/02/2024(Video) Unpack your Brother machine
- 1707/02/2024(Video) Replace the Toner Cartridge
- 1807/02/2024(Video) Load A4/Letter paper
- 1907/02/2024(Video) Connect telephone line and power cords
- 2031/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2110/01/2024What is the default password for my Brother machine?
- 2204/01/2024Easy Scan to E-mail
- 2317/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 2422/09/2023I cannot scan via network.
- 2529/08/2023Verify if the Brother machine has a dial tone.
- 2629/08/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 2725/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2810/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2926/07/2023Media Type Mismatch or Media Mismatch
- 3027/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3108/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3401/06/2023Print both sides of paper or a booklet automatically
- 3501/06/2023Add your Brother machine with AirPrint (macOS)
- 3601/06/2023Delete print jobs from the print queue.
- 3716/05/2023I cannot print from my computer via USB.
- 3826/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3910/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 4007/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4107/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 4203/04/2023Change machine settings from your computer.
- 4327/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4427/03/2023"Offline" appears on the Status Monitor.
- 4527/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4627/03/2023Change the printer driver settings (Windows/macOS)
- 4727/03/2023The printer status is Offline or Paused.
- 4817/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4917/03/2023Open the "Scanners and Cameras" and Properties.
- 5015/02/2023How to use Driver Deployment Wizard(only available for Windows)