FAQs & Troubleshooting
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341 Results
- 1Reset the Drum Counter
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Faint
- 5Document Jam
- 6Paper is Jammed in the 2-sided Tray
- 7Print on Both Sides of the Paper (Macintosh)
- 8Change Memory Receive Options
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Reset the Network Settings to the Factory Settings
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 14Print on Both Sides of the Paper (Windows®)
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Smudges on printed pages (Poor fixing)
- 17Toner specks
- 18Replace Drum
- 19Black lines down the page
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Set up a Scan to Network Profile
- 23Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 24Use Universal Print (Windows)
- 25Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 26Access Web Based Management
- 27Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29(Video) Load A4/Letter paper
- 30Scan from the Brother iPrint&Scan application using Windows Phone.
- 31Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Change the printer driver settings (Windows/macOS)
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 35Use a Macro from Your Computer (Windows®)
- 36Paper is Jammed in the Back of the Machine
- 37Gray background
- 38Cannot print after a Windows 10 update (June 2020)
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40Forward Incoming Faxes to Another Machine
- 41The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 42Combine multiple scanned documents into a single file with PaperPort™
- 43Discover the MAC address of the Brother network card
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45Drum !
- 46Confirm that a FAX I sent was received correctly.
- 47Print the Network Configuration Report
- 48Print as a Poster (Windows®)
- 49A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 50Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.