FAQs & Troubleshooting
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365 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Replace the Toner Cartridge
- 7Set Telephone Line Compatibility for Interference and VoIP Systems
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9(Video) Paper is Jammed inside the Machine
- 10(Video) Paper is Jammed in the 2-sided Tray
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14(Video) Paper is Jammed in the Back of the Machine
- 15(Video) 2-sided Disable or 2-sided Disabled
- 16Brother iPrint&Scan cannot find my Brother machine (macOS)
- 17Scan Using Secure Function Lock 3.0
- 18Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 19(Video) Paper is Jammed in the Paper Tray
- 20Curled or wavy
- 21Image skewed
- 22Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 23(Video) Cannot Detect
- 24Document Jam
- 25I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27(Video) Manual Feed
- 28Wrinkles or creases
- 29Faint
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33Toner specks
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 37I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 38(Video) Enable the Brother machine's network interface.
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40(Video) Load an Envelope (Manual Feed Slot)
- 41Reduce Printing Noise
- 42Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 43Toner Low or Prepare New Toner Cartridge
- 44Replace Drum
- 45(Video) Reset the Network Settings to the Factory Settings
- 46(Video) Print the Network Configuration Report
- 47What is Brother iPrint&Scan?
- 48Cartridge Error
- 49Print both sides of paper or a booklet automatically
- 50I cannot install Brother drivers on Debian 10 or later (Linux)