FAQs & Troubleshooting
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360 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Replace the Toner Cartridge
- 3(Video) Cannot Detect
- 4Scan Using Secure Function Lock 3.0
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6(Video) 2-sided Disable or 2-sided Disabled
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Paper is Jammed in the Back of the Machine
- 9Image skewed
- 10(Video) Manual Feed
- 11I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13Set Telephone Line Compatibility for Interference and VoIP Systems
- 14(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15(Video) Paper is Jammed inside the Machine
- 16(Video) Paper is Jammed in the Paper Tray
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19(Video) Load A4/Letter paper
- 20Wrinkles or creases
- 21Set the F/T Ring Time (Fast Double-ring)
- 22White lines down the page
- 23Hollow print
- 24(Video) Load Paper in the Paper Tray
- 25What is Brother iPrint&Scan?
- 26The printer status is Offline or Paused.
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 28Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 29Document Jam
- 30Replace Drum
- 31Easy Scan to E-mail
- 32Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33(Video) Clean the Drum Unit Using Drum Dot Print
- 34(Video) Change the Language on the LCD
- 35Use voice mail on the same line as my Brother machine.
- 36I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 37Faint
- 38(Video) Print the Network Configuration Report
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 42The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 43Set up my Brother machine to forward the received faxes to another location.
- 44Curled or wavy
- 45(Video) Enable the Brother machine's network interface.
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47(Video) Unpack your Brother machine and install the toner cartridge
- 48Choose the Correct Receive Mode
- 49Manual Feed
- 50(Video) Enlarge or Reduce Copied Images