FAQs & Troubleshooting
![]() |
Popular |
191 Results
- 1(Video) Load A4/Letter paper
- 2Turn the Toner Save Mode on or off.
- 3Jam Rear (With Video Instructions)
- 4(Video) Replace Toner
- 5Jam Inside (With Video Instructions)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Unpack your Brother machine
- 8Gray background
- 9Replace Drum
- 10Faint
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14Delete print jobs from the print queue.
- 15Print both sides of paper or a booklet automatically
- 16Smudges on printed pages (Poor fixing)
- 17Document Jam (With Video Instructions)
- 18Jam 2-sided
- 19Jam Tray (With Video Instructions)
- 20White lines across the page
- 21I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 22What kind of envelopes and labels are recommended for printing?
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 24Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 25Size Error DX or Size Error 2-sided
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27Can I print from or scan to Android™ Smartphone?
- 28Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 29White lines, bands or ribbing across the page
- 30Ghost
- 31Load paper in the paper tray
- 32The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 33TONER ENDED
- 34What is the recommended paper?
- 35Image skewed
- 36Connect the telephone line and power cord
- 37I cannot print from my computer via USB.
- 38Uninstall the drivers. (macOS 13 or greater)
- 39What driver package format is supported by my Linux distribution?
- 40Large characters are printed incorrectly. (Linux)
- 41Uninstall Scan-key-tool. (Linux)
- 42I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 43Uninstall printer drivers (Linux)
- 44I cannot install the Brother printer driver (macOS 11 or later)
- 45(Video) Update the Driver or Firmware for your Brother machine
- 46When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 47(Video) Connect telephone line and power cords
- 48Unpack your Brother machine
- 49(Video) Load an Envelope (Manual Feed Slot)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.