FAQs & Troubleshooting
 |
Popular |
384 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3Paper Jam
- 4The printer status is Offline or Paused.
- 5One or more of my colors are not printing (blank).
- 6Change the printer driver settings (Windows/macOS)
- 7Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 8I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 9Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 10Printer Locked
- 11No Ink Cartridge
- 12No Paper Fed
- 13Connect your Brother machine to your mobile device via a wireless router or access point.
- 14Enable the Brother machine's network interface.
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 17What is AirPrint?
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19The edge of glossy paper is smudged.
- 20Why doesn't the machine answer when receiving a call?
- 21What driver package format is supported by my Linux distribution?
- 22When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 23Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25I am unable to change my Brother machine's Receive Mode.
- 26Load A3 or ledger paper and program my Brother machine to print on it.
- 27Print the WLAN report
- 28Ink Absorber Full
- 29Unable to Print XX
- 30Is my Brother machine compatible with third party print servers?
- 31Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 32When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 33What is Distinctive Ring and how do I program it?
- 34What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 35What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 36I am unable to print from a client PC to a printer on a print server. (Linux)
- 37When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 38The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 41"Offline" appears on the Status Monitor.
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 44Unable to Scan AX
- 45Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 46Send a PC-FAX
- 47How many times will my Brother machine automatically redial a number?
- 48Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 49Can I restrict access to certain operations on my Brother machine?
- 50Can I use voice mail on the same line as my Brother machine?
