FAQs & Troubleshooting
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333 Results
- 1Load paper in the paper tray
- 2When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 3How do I load envelopes into my machine?
- 4What is Brother iPrint&Scan?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Change the number of times my Brother machine rings before it answers.
- 8One or more of my colors are not printing (blank). What can I do?
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I cannot print using my Brother machine on a wireless network (Windows)
- 12Locate files scanned with ControlCenter3 (For Windows)
- 13Configure a cover page for PC-FAX.
- 14Can third party ink be used to refill the ink cartridges?
- 15I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 16Can I transfer faxes to the PC when my machine has a mechanical problem?
- 17What is Distinctive Ring and how do I program it?
- 18What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 19Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 20Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24Install the built-in drivers (For Windows 8 and Windows 10)
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27When I print photos, the color quality is not good.
- 28I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 29Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 30Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 31Paper Jam
- 32Replace Ink
- 33I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 34When I print images, the quality is not good (Linux)
- 35Command List of brscan. (Linux)
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Scan from the Brother iPrint&Scan application using Windows Phone.
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 45Important points you need to confirm before configuring your Brother machine for a wireless network.
- 46Stop my Brother machine from automatically redialing a number.
- 47Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 48What is the Network Shared printing?
- 49I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 50When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.