FAQs & Troubleshooting
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349 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Can I print from or scan to Android™ Smartphone?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Replace Ink
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 13One or more of my colors are not printing (blank).
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 16Paper Jam
- 17Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 18Document Jam
- 19When I print, the pages are smudged with ink.
- 20Improve poor print quality.
- 21Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 22What driver package format is supported by my Linux distribution?
- 23Connect your Brother machine to your mobile device via a wireless router or access point.
- 24When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 25Delete print jobs from the print queue.
- 26I still receive the error message "Paper Jam" after I removed the jammed paper.
- 27Can I use voice mail on the same line as my Brother machine?
- 28Cannot print after a Windows 10 update (June 2020)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31Scan from the Brother iPrint&Scan application using Windows Phone.
- 32What is Brother iPrint&Scan?
- 33The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 34Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 35Unable to Print XX
- 36No Paper Fed
- 37When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 38Out of Memory
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40How do I load paper?
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 45Combine multiple scanned documents into a single file with PaperPort™
- 46Printing/ Scanning with a mobile device
- 47Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 48I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Can third party ink be used to refill the ink cartridges?