FAQs & Troubleshooting
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141 Results
- 1Printer Jam or Paper Jam
- 2Check the Print Quality
- 3Replace Ink
- 4Telephone Line Interference/VoIP.
- 5What is the default password for my BRAdmin or Web Based Management?
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Load Documents in the Automatic Document Feeder (ADF)
- 8Install the Brother Mobile Connect application (for mobile device)
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11What driver package format is supported by my Linux distribution?
- 12(Video) Print a long paper
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Install Starter Ink
- 16One or more of my colors are not printing (blank).
- 17When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 18I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 21Discover the MAC address of the Brother network card
- 22Change the printer driver settings (Windows)
- 23Paper Size Mismatch
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25(Video) Set up your Brother machine
- 26What is the default password for my Brother machine?
- 27I cannot print full-page photos or images using Email Print.
- 28I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 29I cannot print using my Brother machine on a wired network (Windows/macOS)
- 30Access Web Based Management
- 31How to identify your Operating System (OS).
- 32Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 33Cannot Detect
- 34Cover is Open
- 35Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 36Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 37Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39Print the WLAN Report
- 40I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 41Check the remaining ink or toner level (Linux)
- 42Firewall port requirements of the Scan Key Tool (Linux)
- 43Set up your Brother machine on a wireless network (Windows/macOS)
- 44I cannot print on a wireless (Wi-Fi) network (Mac)
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46Check the Print Alignment from Your Brother Machine
- 47Sleep
- 48Enable the Brother machine's network interface.
- 49Protect your Brother machine against unauthorised access over the network
- 50Delete print jobs from the print queue.