FAQs & Troubleshooting
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141 Results
- 1One or more of my colors are not printing (blank).
- 2Telephone Line Interference/VoIP.
- 3Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6The scanning speed is slow when scanning from my machine. (Windows)
- 7Cannot Print XX or Print Unable XX
- 8Paper Size Mismatch
- 9When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 12Export an address book and import it to another machine
- 13Check the Print Alignment from Your Brother Machine
- 14Check the Print Quality
- 15(Video) Set up your Brother machine
- 16How to identify your Operating System (OS).
- 17Printer Jam or Paper Jam
- 18What is the recommended paper?
- 19I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 20Verify if the Brother machine has a dial tone.
- 21I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 22Cannot print after a Windows 10 update (June 2020)
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24Sleep
- 25Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 26Paper is Jammed in the Back of the Machine
- 27Uninstall the Brother Software and Drivers (Windows)
- 28I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 29Can I send a print job to multiple machine email addresses using Email Print?
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32I am unable to print from a client PC to a printer on a print server. (Linux)
- 33Set up your Brother machine on a wireless network (Windows/macOS)
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 36Print using only the black ink cartridge when the Color cartridges have run out.
- 37Document Jam
- 38I am experiencing issues sending a fax.
- 39Replace Ink
- 40I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42A security warning appears when accessing Web Based Management via HTTPS.
- 43When I print images, the quality is not good (Linux)
- 44When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 45I cannot print using my Brother machine on a wired network (Windows/macOS)
- 46Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 47I cannot print on a wireless (Wi-Fi) network (Mac)
- 48Wrong Ink Cartridge
- 49Document is Jammed inside the ADF Unit
- 50Access Web Based Management