FAQs & Troubleshooting
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241 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4(Video) Load plain Letter/A4 paper
- 5Document Jam/too Long
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Can I print from or scan to Android™ Smartphone?
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Load paper in the paper tray
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Replace Ink
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14Improve poor print quality.
- 15Load envelopes
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17One or more of my colors are not printing (blank).
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 20(Video) Unpack the machine
- 21Install Starter Ink
- 22Wrong Paper Size
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25(Video) Connect the telephone line and power cord
- 26(Video) Install the ink cartridges
- 27What is Brother iPrint&Scan?
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29Scan a document and e-mail it as an attachment
- 30Paper Jam
- 31(Video)Additional paper jam clear operations
- 32What is AirPrint?
- 33Printer Locked
- 34A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 35Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Use voice mail on the same line as my Brother machine.
- 38Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 39Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 40I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 41(Video Library) Set up your product
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43Wrong Ink Color
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 48Cannot Detect
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Set up my Brother machine to forward the received faxes to another location.