FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Change the Print Options to Improve Your Print Results
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4One or more of my colors are not printing (blank).
- 5What is the default password for my Brother machine?
- 6Set up your Brother machine on a wireless network (Windows/macOS)
- 7Improve poor print quality.
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10What driver package format is supported by my Linux distribution?
- 11Check the Print Alignment from Your Brother Machine
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Cannot print after a Windows 10 update (June 2020)
- 14Protect your Brother machine against unauthorised access over the network
- 15Install Starter Ink
- 16Cannot Detect
- 17What is the default password for my BRAdmin or Web Based Management?
- 18Paper Size Mismatch
- 19Replace Ink
- 20I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 21Check the remaining ink or toner level (Linux)
- 22The driver installation finished successfully but I cannot print. (Linux)
- 23How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 24Access Web Based Management
- 25Check the Print Quality
- 26(Video) Set up your Brother machine
- 27The printer status is Offline or Paused.
- 28Printer Jam or Paper Jam
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30Add your Brother machine with AirPrint (macOS)
- 31I cannot print full-page photos or images using Email Print.
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33Install the Brother Mobile Connect application (for mobile device)
- 34How to identify your Operating System (OS).
- 35Discover the MAC address of the Brother network card
- 36Important points for specifying the scan area (Linux)
- 37When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 38The scanning speed is slow when scanning from my machine. (Windows)
- 39I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 40I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 41The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 42I installed scan-key-tool, but it does not work. (Linux)
- 43Load Documents in the Automatic Document Feeder (ADF)
- 44Wrong Ink Cartridge
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47Open the Status Monitor (Windows)
- 48Print the WLAN Report
- 49Verify if the Brother machine has a dial tone.
- 50Print using only the black ink cartridge when the Color cartridges have run out.