FAQs & Troubleshooting
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335 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Reset the Network Settings to Factory Default
- 5(Video) Load A3/Ledger paper
- 6(Video) Connect telephone line and power cords
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 10(Video) Load A4/Letter paper
- 11When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 12(Video) Install Ink Cartridges
- 13(Video) Unpack your Brother machine
- 14Wireless setup is requesting a WPS PIN to complete the setup
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Check the Print Quality
- 17Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 18My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Check the Print Alignment from Your Brother Machine
- 21(Video) Set up your Brother machine
- 22Paper Jam
- 23What is Brother iPrint&Scan?
- 24Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 26Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 27Print as a Poster (Windows®)
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29Add your Brother machine with AirPrint (macOS)
- 30When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 31I cannot scan via network.
- 32Correct the Paper Feed to Clear Vertical Lines
- 33Load Envelopes in Paper Tray #1
- 34Turn Off Memory Receive
- 35Manage Multiple Certificates
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Install Starter Ink
- 40Load Paper in the Manual Feed Slot
- 41Select Receive mode.
- 42Adjust the Machine Volume
- 43Use voice mail on the same line as my Brother machine.
- 44One or more of my colors are not printing (blank).
- 45Clean the Print Head from Your Brother Machine
- 46Set up your Brother machine on a wireless network.
- 47Import a Certificate and Private Key
- 48The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50I still receive the error message "Paper Jam" after I removed the jammed paper.