FAQs & Troubleshooting
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227 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2What is Brother iPrint&Scan?
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Document Jam/too Long
- 9Improve poor print quality.
- 10Replace Ink
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Paper tray not detected/ Paper tray #2 not detected
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 17Add your Brother machine with AirPrint (macOS)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Can I print from or scan to Android™ Smartphone?
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Load paper in the paper tray
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Paper Jam
- 27Load envelopes
- 28Connect your Brother machine to your mobile device via a wireless router or access point.
- 29The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 30Cannot Detect
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32I cannot print using my Brother machine on a wireless network (Windows)
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Low Temperature
- 38The printer status is Offline or Paused.
- 39Ink Low
- 40Wrong Ink Color
- 41I still receive the error message "Paper Jam" after I removed the jammed paper.
- 42Loading paper in the manual feed slot.
- 43Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 44Ink Absorber Full
- 45Unable to Print XX
- 46Why doesn't my Brother machine have a dial tone?
- 47Where is the USB port on the machine?
- 48What is the recommended paper?
- 49Print the Network Configuration Report
- 50I cannot install Brother drivers on Debian 10 or later (Linux)