Cannot Detect

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

Can I print from or scan to Android™ Smartphone?

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

Document Jam

Replace Ink

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

Scan multiple pages into one file instead of each scan being saved as a separate file.

The scanner cover support has come off. (With Video Instructions)

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.

Wireless setup is requesting a WPS PIN to complete the setup

Set up your Brother machine on a wireless network.

Combine multiple scanned documents into a single file with PaperPort™

What is Brother iPrint&Scan?

Install Starter Ink

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.

Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)

How do I know which side up my photo paper should be in the tray?

My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.

I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)

Can I print from and scan to iPhone, iPod touch and iPad?

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

When I print or copy a document with fast mode, the printing is shifted too high on the paper.

Scan a document using "Scanner and Camera Wizard" in Windows XP

What driver package format is supported by my Linux distribution?

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?

Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.

Change the number of times my Brother machine rings before it answers.

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

When I try to scan the document, the scanner application crashes. (OS X 10.11)

I cannot save a file downloaded from the Brother support website (For Windows)

Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.

I cannot find some option in the Printing preferences. (For Windows)

Unable to Print 7X

No Paper Fed

Cover is Open

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Cannot print after a Windows 10 update (June 2020)

Send a fax using PC-FAX with LPD/LPRng (Linux)

Connect your Brother machine to your mobile device via a wireless router or access point.