FAQs & Troubleshooting
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337 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Scan and save a document in PDF format (Scan to File)
- 3Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 4Can I print from or scan to Android™ Smartphone?
- 5How do I turn off/on the Toner Save Mode?
- 6What is the BRAdmin Professional software used for?
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 9When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 10White streaks or bands appear down the page.
- 11Color around the edge of printing is incorrect.
- 12Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14How do I clear the message "Jam MP Tray" from the LCD display?
- 15What driver package format is supported by my Linux distribution?
- 16Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 18Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 19I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 20Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 21Adjust color settings by using the custom setting in the printer driver
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23The printer status is Offline or Paused.
- 24I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 25White lines or bands or ribbing appear across the page.
- 26Colors are light or unclear on the whole page.
- 27What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 30How do I clear the message "No Waste Toner"?
- 31Scan a document from the Windows Vista Photo Gallery
- 32How do I clear vertical lines or streaks that appear in the copies I made?
- 33Install PaperPort™ 12SE / 14SE onto Windows 10.
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 38Can I print on transparencies e.g. for overhead projectors?
- 39Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41Locate files scanned with ControlCenter2 (For Macintosh)
- 42Change the printer driver settings (Windows/macOS)
- 43I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 44Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 45How do I clear the message "Print Unable 32" from the LCD display?
- 46How do I improve the color density? (Print Calibration)
- 47Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 48When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 49I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 50Scan a document using "Scanner and Camera Wizard" in Windows XP
