FAQs & Troubleshooting
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174 Results
- 51Check the IP addresses of your PC and the Brother machine
- 52Scan a document using "Scanner and Camera Wizard" in Windows XP
- 53How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 54I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 55Functions supported in the Windows 7 built-in drivers
- 56I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 57How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 58Scan a document from a Windows Vista application
- 59Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 60I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 61Can I buy any MICR toner?
- 62When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort® produces one of these errors: - Paprport.exe has generated errors and will be closed by Windows. - Paperport.exe Application Error. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read".
- 63Replace the toner cartridge.
- 64I'm using Macintosh®. What are the settings in the Scanner window used for?
- 65Large characters are printed incorrectly. (Linux)
- 66The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 67In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 68Scan a document from a Windows XP application
- 69The keys on the control panel do not respond.
- 70How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 71Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 72Uninstall the drivers. (Mac OS X 10.5)
- 73How do I program the date and time?
- 74How can I clear the "PLS OPEN COVER" error message on LCD?
- 75My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 76Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 77The driver installation finished successfully but I cannot print. (Linux)
- 78When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 79When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 80I installed scan-key-tool, but it does not work. (Linux)
- 81When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 82When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 83Command List of brscan. (Linux)
- 84Uninstall the scanner driver. (Linux)
- 85Uninstall Scan-key-tool. (Linux)
- 86I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 87All print jobs are aborted and nothing is printed. (Linux)
- 88I am unable to print from a client PC to a printer on a print server. (Linux)
- 89I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 90I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 91I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 92To install the printer driver easily using a tool. (Linux)
- 93When printing with monochrome laser printer, the print position shifts. (Linux)
- 94I want to print using CUPS while keeping SELinux enabled. (Linux)
- 95Uninstall printer drivers (Linux)
- 96The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 97How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 98Delete print jobs from the print queue.
- 99What is the difference between the toner cartridge and the drum unit?
- 100The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).