FAQs & Troubleshooting
Popular |
267 Results
- 1Turn the Toner Save Mode on or off.
- 2When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 7Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11What driver package format is supported by my Linux distribution?
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Adjust color settings by using the custom setting in the printer driver
- 14How to identify your Operating System (OS).
- 15I'm using Macintosh. What is the PreScan option used for?
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17The printer status is Offline or Paused.
- 18Carry out calibration to improve the color density
- 19Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 20I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 21I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 22Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 25The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 26Change the printer driver settings (Windows/macOS)
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30Print on plain paper or bond paper from the Manual feed slot
- 31What is Brother iPrint&Scan?
- 32Can I print on transparencies e.g. for overhead projectors?
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36Locate files scanned with ControlCenter3 (For Windows)
- 37Can I print from or scan to Android™ Smartphone?
- 38The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 39I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 40Document Jam
- 41When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 42Jam Rear
- 43What can happen if the wrong paper is used in your machine.
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50Open the Status Monitor