MFC-8440
 |
FAQs & Troubleshooting |
19 Results
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- 126/09/2022I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 214/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 316/08/2018I can print but cannot scan via network. (For Macintosh)
- 410/08/2018I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 527/07/2018I can print but cannot scan via network. (For Windows)
- 627/07/2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 724/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 824/03/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 924/03/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 1024/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 1111/01/2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1208/11/2011I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1326/10/2007I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 1427/06/2007I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 1522/03/2007I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address.Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore. Why?
- 1608/12/2006I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 1723/05/2006I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 1810/05/2006When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 1928/02/2006The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
