FAQs & Troubleshooting
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346 Results
- 51The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 52When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 53I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 54Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 55Black toner marks across the page
- 56White lines down the page
- 57Gray background
- 58Faint
- 59What is the BRAdmin Professional software used for?
- 60Turn the Toner Save mode on or off
- 61I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 62How to identify your Operating System (OS).
- 63I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 64Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 65The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 66Print Unable
- 67I am asked to enter a password when starting the Remote Setup application. What is the password?
- 68Toner Low or Prepare New Toner Cartridge
- 69Out of Memory
- 70What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 71Print the Network Configuration List
- 72Pre-Required Procedures (Linux)
- 73Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 74The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 75Poor fixing
- 76White spots or black spots at 94 mm (3.7 in.) intervals
- 77Document Jam
- 78JAM DUPLEX
- 79Jam Rear
- 80White lines, bands or ribbing across the page
- 81Black lines down the page
- 82Cannot print after a Windows 10 update (June 2020)
- 83Wireless setup is requesting a WPS PIN to complete the setup
- 84I cannot print using my Brother machine on a wireless network (Windows)
- 85I cannot print using my Brother machine on a wireless network (Mac)
- 86I cannot save a file downloaded from the Brother support website (For Windows)
- 87Scan from the Brother iPrint&Scan application using Windows Phone.
- 88Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 89I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 90I cannot start ControlCenter4.
- 91I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 92Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 93Discover the MAC address of the Brother network card
- 94Clean the paper pick-up roller (video instructions available)
- 95What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 96MANUAL FEED
- 97Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
- 98What kind of paper can I use?
- 99What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 100When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.