FAQs & Troubleshooting
Popular |
307 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 3What is the recommended paper?
- 4Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Can I print from or scan to Android™ Smartphone?
- 7Is my Brother machine compatible with Windows Vista?
- 8I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11What is Brother iPrint&Scan?
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14The printer status is Offline or Paused.
- 15How to identify your Operating System (OS).
- 16I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18How can I prevent public access to certain features on my Brother machine?
- 19I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 20When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 21I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 24How do I make my faxed documents lighter or darker? (Fax Contrast)
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 29How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 30What is the "Station ID" and how do I set it?
- 31Cannot print after a Windows 10 update (June 2020)
- 32I cannot send a fax using PC-FAX (Windows 10)
- 33How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39Discover the MAC address of the Brother network card
- 40Configure a cover page for PC-FAX.
- 41Change the printer driver settings (Windows/macOS)
- 42I am sharing my Brother machine. I can print but cannot scan.
- 43The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 44I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 45I am using Windows. When I print a document, the printed page is blank. What should I do?
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 49How do I log on as a restricted user when the Secure Function Lock feature is turned ON?
- 50After I installed Sun JavaVM, some applications will not work correctly.