FAQs & Troubleshooting
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296 Results
- 51Can I print from and scan to iPhone, iPod touch and iPad?
- 52Load envelopes, labels, or thick paper into the manual feed slot.
- 53Does NC-2200w work with Windows Vista?
- 54I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 55Can I buy any MICR toner?
- 56Replace the toner cartridge
- 57I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 58I cannot scan when using SELinux (Security-Enhanced Linux)
- 59I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 60Verify the Brother machine connected to the Wired Network (For Windows)
- 61How to identify your Operating System (OS).
- 62The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 63The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 64I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 65Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 66I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 67"Paper Jam Rear" error appears on the LCD. What should I do?
- 68The keys on the control panel do not respond.
- 69Can I reduce the size of a received fax on this machine?
- 70My FAX/MFC will not Dial. Why?
- 71What can happen if the wrong paper is used in your machine.
- 72Can I print using the IPP protocol on Windows XP?
- 73I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 74I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 75What is the BRAdmin Professional software used for?
- 76How do I disable the APIPA protocol?
- 77How do I know the current network configuration?
- 78When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 79I am unable to print from a client PC to a printer on a print server. (Linux)
- 80I cannot print from my computer via network. (For Windows)
- 81Change the user interface of ControlCenter3
- 82Scan using XSane or GIMP (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85I want to print using CUPS while keeping SELinux enabled. (Linux)
- 86Pre-Required Procedures (Linux)
- 87I cannot save a file downloaded from the Brother support website (For Windows)
- 88Download a file from the "Downloads" section and save it to Windows 8 computer.
- 89I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 90I can receive a fax, but cannot receive a telephone call.
- 91When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 92How do I load legal size paper in the paper tray?
- 93I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 94Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 95I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 96I'm using a SONY VAIO Windows XP PC (with camera) with my Brother machine on a LAN network connection. When I try to install the Brother software and drivers my PC reboots halfway through the installation. What can I do?
- 97How do I check if the MFC has faxes in its memory?
- 98How can I improve poor print quality ?
- 99"Paper Jam Tray" error appears on the LCD. What should I do?
- 100I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?