FAQs & Troubleshooting
 |
Popular |
262 Results
- 1How do I adjust my Brother machine's Sleep Mode setting?
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 4The printer status is Offline or Paused.
- 5What driver package format is supported by my Linux distribution?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7Delete print jobs from the print queue.
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 10Change the printer driver settings (Windows/macOS)
- 11The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 12Store numbers on my Brother machine for easy dialing.
- 13What is Distinctive Ring and how do I program it?
- 14I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 15Pre-Required Procedures (Linux)
- 16The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 17Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 18I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 19Can I set my Brother machine to forward the faxes I receive to another location?
- 20Can I use voice mail on the same line as my Brother machine?
- 21How do I clean white or black spots on printed documents?
- 22The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 23Why doesn't the machine answer when receiving a call?
- 24Command List of brscan. (Linux)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 27Configure the Scan to Email Feature (Linux)
- 28I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 29When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 30Protect your Brother machine against unauthorised access over the network
- 31Open the Status Monitor
- 32Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Can I use AirPrint with my Brother machine?
- 35I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 36Locate files scanned with ControlCenter3 (For Windows)
- 37How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 38I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 39When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 40Scan multiple pages into one file instead of each scan being saved as a separate file.
- 41I am using Windows. When I print a document, the printed page is blank. What should I do?
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 43Is my Brother machine compatible with Windows Vista?
- 44Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 47When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 48My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50"ControlCenter needs to be updated." - macOS 10.15 Catalina
