FAQs & Troubleshooting
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186 Results
- 109/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 226/07/2022Configure and use the Scan Key Tool (Linux)
- 320/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 423/06/2022Install the built-in drivers (For Windows 8 or later)
- 509/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 627/04/2022Uninstall the drivers. (Mac OS X 10.6 or greater)
- 720/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 813/04/2022I cannot print from my computer via USB.
- 907/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 1007/04/2022The printer status is Offline or Paused.
- 1101/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 1217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 1306/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 1410/11/2021Open the Control Panel (For Windows)
- 1512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 1622/06/2021Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1718/12/2020How to identify your Operating System (OS).
- 1827/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 1916/07/2020Cannot print after a Windows 10 update (June 2020)
- 2009/07/2020Configure and use PC-FAX (CUPS) (Linux)
- 2109/07/2020Send a fax using PC-FAX with LPD/LPRng (Linux)
- 2208/07/2020Configure the Scan to Email Feature (Linux)
- 2306/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 2406/07/2020Scan using XSane or GIMP (Linux)
- 2506/07/2020Important points for specifying the scan area (Linux)
- 2606/07/2020What driver package format is supported by my Linux distribution?
- 2713/05/2020Configure scan settings without administrator privileges (Linux)
- 2813/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 2913/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 3016/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 3106/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 3206/04/2020Delete a network scanner entry. (Linux)
- 3306/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 3403/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3503/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3627/11/2019Print command (LPR) (Linux)
- 3727/11/2019Paper size settings are unavailable when I print from OpenOffice (Linux)
- 3827/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3915/11/2019Print command (cupswrapper) (Linux)
- 4029/10/2019Pre-Required Procedures (Linux)
- 4129/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4229/10/2019Large characters are printed incorrectly. (Linux)
- 4329/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4429/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 4523/10/2019To install the printer driver easily using a tool. (Linux)
- 4614/06/2019Windows 10 Support Information
- 4712/06/2019Uninstall printer drivers (Linux)
- 4829/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 4929/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 5029/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)