FAQs & Troubleshooting
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186 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2What driver package format is supported by my Linux distribution?
- 3Pre-Required Procedures (Linux)
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 8I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10Cannot print after a Windows 10 update (June 2020)
- 11The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 12Change the printer driver settings (Windows/macOS)
- 13The driver installation finished successfully but I cannot print. (Linux)
- 14Print command (cupswrapper) (Linux)
- 15I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 16I cannot install the driver when using the Driver Install Tool. (Linux)
- 17I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 18Print command (LPR) (Linux)
- 19I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 20I want to print using CUPS while keeping SELinux enabled. (Linux)
- 21Uninstall printer drivers (Linux)
- 22Firewall port requirements of the Scan Key Tool (Linux)
- 23Delete print jobs from the print queue.
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 26Can I confirm that the FAX was sent correctly?
- 27I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 28When trying to print from Mac OS® X the print queue is stopped.
- 29I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 30I'm using Windows®. Print speed is too slow. What can I do?
- 31Configure the Scan to Email Feature (Linux)
- 32I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 33Large characters are printed incorrectly. (Linux)
- 34When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 35Command List of brscan. (Linux)
- 36To install the printer driver easily using a tool. (Linux)
- 37Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 38I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 39I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 40Configure and use the Scan Key Tool (Linux)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44I installed scan-key-tool, but it does not work. (Linux)
- 45I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 48I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 49Can I print using only the black ink cartridge when the Color cartridges have run out?
- 50I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?