FAQs & Troubleshooting
Popular |
228 Results
- 1Pre-Required Procedures (Linux)
- 2Why can't I print when an ink cartridge is empty?
- 3I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 9I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 10How do I print envelopes?
- 11How do I replace the Ink Cartridge?
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Configure the Scan to Email Feature (Linux)
- 14The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 15How to identify your Operating System (OS).
- 16The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 17The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 18Locate files scanned with ControlCenter2 (For Macintosh)
- 19How do I clear Machine Error 46?
- 20Can I program my Brother machine to forward the faxes I receive to another location?
- 21How do I load 10 x 15 Glossy paper into my machine?
- 22When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 23Change the user interface of ControlCenter3
- 24Can third party ink be used to refill the ink cartridges?
- 25One or more of my colors are not printing (blank). What can I do?
- 26When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 27Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 28When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30Can I still receive faxes or calls when the machine is switched off?
- 31I installed scan-key-tool, but it does not work. (Linux)
- 32When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 33I can receive a fax, but cannot receive a telephone call.
- 34What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 35Scan a document using "Scanner and Camera Wizard" in Windows XP
- 36I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 37Scan using XSane or GIMP (Linux)
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40Command List of brscan. (Linux)
- 41Uninstall the scanner driver. (Linux)
- 42Delete print jobs from the print queue.
- 43Install the built-in drivers (For Windows 8 and Windows 10)
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45Locate files scanned with ControlCenter3 (For Windows)
- 46The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 47Verify if the Brother machine has a dial tone
- 48Scan multiple pages into one file instead of each scan being saved as a separate file.
- 49I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 50I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?