FAQs & Troubleshooting
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187 Results
- 1Can I reduce the size of a received fax on this machine?
- 2To install the printer driver easily using a tool. (Linux)
- 3When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 4Can I print from or scan to Android™ Smartphone?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Scan a document from a Windows XP application
- 7"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 8I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 11Scan a document using "Scanner and Camera Wizard" in Windows XP
- 12When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 13When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 14Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 15I cannot receive a color fax. Why?
- 16I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 17I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 18I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 19Why can't I print when an ink cartridge is empty?
- 20Configure the Scan to Email Feature (Linux)
- 21I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 22When I print images, the quality is not good (Linux)
- 23My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 24I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 25Delete a network scanner entry. (Linux)
- 26Uninstall the scanner driver. (Linux)
- 27Open the Control Panel (For Windows)
- 28What is the Network Shared printing?
- 29My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 30Windows 7 Support Information
- 31How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 32Uninstall the drivers. (Mac OS X 10.5)
- 33How do I clean the Scanner to improve the copy or fax quality?
- 34What does "COMM.ERROR" on the LCD display mean?
- 35I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Configure and use PC-FAX (CUPS) (Linux)
- 40Configure and use the Scan Key Tool (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Scan using XSane or GIMP (Linux)
- 43Cannot print after a Windows 10 update (June 2020)
- 44The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 45I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 46Paper size settings are unavailable when I print from OpenOffice (Linux)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50Large characters are printed incorrectly. (Linux)