FAQs & Troubleshooting
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136 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3The Printer Setting Tool does not start.
- 4Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 7What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 8How do I clean my printer?
- 9How can I reset the printer?
- 10I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 11I cannot print after updating the firmware or font data.
- 12How to set the Peeler
- 13Where can I find my Brother printer's serial number?
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15What Android™ mobile application can I use?
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18How to install Brother software on a computer not connected to the Internet
- 19How to use the Paper Size Setup (for Windows)
- 20How to open the Devices and Printers window
- 21How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 22When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 23How to set the Cutter
- 24I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 25How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26How do I uninstall the printer driver?
- 27When I print many continuous labels, part of the label data is printed twice.
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 31Using P-touch Template Settings
- 32Printed barcodes cannot be read.
- 33How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 34My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 35The print result does not improve even if I adjust the print density.
- 36I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 37Using the Device Settings (for Windows)
- 38The media cannot be fed to the beginning of a label.
- 39How to delete the registry information and files related to the printer driver
- 40The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 41PostScript data cannot be printed or is printed in the text format. (Linux®)
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43Installing the software (for Windows)
- 44How to use the Numbering function (P-touch Editor 5.x for Windows)
- 45Printing is not possible. (USB connection)
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47All print jobs have been cancelled and nothing can be printed. (Linux®)
- 48Print free-length labels with the set length (Linux®)
- 49Uninstalling the printer drivers (Linux®)
- 50Is it possible to connect more than one Brother machine to my computer? (Linux®)