FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 5(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7Can I directly operate my printer from a self-developed application software and print a label?
- 8Printing is not possible. (USB connection)
- 9The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 10How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 13How do I install/change the RD roll?
- 14How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 15The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 16I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 17Creating a label with GIMP (Linux®)
- 18How to open the Devices and Printers window
- 19Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 20The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22How do I transfer label templates with P-touch Transfer Express?
- 23How to identify your Operating System (OS) for Windows or Mac
- 24How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 28Large characters are printed incorrectly. (Linux®)
- 29(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 30How do I print vertical text? (P-touch Editor 5.x for Windows)
- 31Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 32I do not know how to become a superuser in Ubuntu. (Linux®)
- 33How to identify the printer's firmware version
- 34I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37How do I uninstall the printer driver?
- 38How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 39How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 41When I print a long label or many labels continuously, printing suddenly stops.
- 42I cannot print from GIMP on Linux.
- 43Where can I find my Brother printer's serial number?
- 44What Android™ mobile application can I use?
- 45How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 49How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 50I cannot install the Linux drivers on multiple Brother printers. (Linux®)