FAQs & Troubleshooting
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122 Results
- 1How do I transfer label or slip templates?
- 2I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 3The paper settings specified from the server computer are not reflected on the client computer.
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6How to identify your Operating System (OS) for Windows or Mac
- 7What Android™ mobile application can I use?
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11The driver downloaded from the website cannot be installed.
- 12Creating a label with GIMP (Linux®)
- 13How to open the Devices and Printers window
- 14When I print a long label or many labels continuously, printing suddenly stops.
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 18How to identify the printer's firmware version
- 19"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 20How do I uninstall the printer driver?
- 21How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23Creating a label with OpenOffice (Linux®)
- 24Where can I find my Brother printer's serial number?
- 25I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27How do I transfer label templates with P-touch Transfer Express?
- 28How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 29My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 30When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 31Printing is not possible. (USB connection)
- 32Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 33My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 34I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 35The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 36I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 37(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 38How to delete the registry information and files related to the printer driver
- 39How do I print vertical text? (P-touch Editor 5.x for Windows)
- 40(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41How do I install/change the RD roll?
- 42How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 43(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 44(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 45How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47I cannot print from the client computer to the printer on the print server. (Linux®)
- 48I connected multiple printers of the same model to one computer but can only print from one of them.
- 49How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 50(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)