FAQs & Troubleshooting
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197 Results
- 1Installing the software
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 5How do I transfer label or slip templates?
- 6Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 7What are the cleaning sheets for? When do I use them?
- 8How do I install/change the label roll?
- 9Where can I find my Brother printer's serial number?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11Where can I download the latest P-touch Editor for Mac?
- 12What is the default User ID and Password for BRAdmin Light or Professional?
- 13I cannot install the printer driver.
- 14I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16I got an error while installing the printer driver. (Linux®)
- 17I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 18The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How to identify your Operating System (OS) for Windows or Mac
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23I cannot print.
- 24Printing is not possible. (USB connection)
- 25(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 28I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 29What Android™ mobile application can I use?
- 30The power turns off automatically.
- 31Where can I download Brother iPrint&Label? (iPrint&Label)
- 32How do I transfer label templates with P-touch Transfer Express?
- 33When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 34My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 35P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 36How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 38(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 39Some of the print options in OpenOffice do not work. (Linux®)
- 40Uninstalling the printer drivers (Linux®)
- 41Creating a label with OpenOffice (Linux®)
- 42I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 43Small characters or thin lines are printed faintly.
- 44How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 45How can I print using Portrait? (iPrint&Label)
- 46Poor print quality when printing on narrow labels. (iPrint&Label)
- 47Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 48I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 49(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)