FAQs & Troubleshooting
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228 Results
- 1Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3Where can I download the latest P-touch Editor for Mac?
- 4Which interface cable can I use?
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10P-touch Editor crashes when I open it on my Mac.
- 11Print free-length labels with the set length (Linux®)
- 12I got an error while installing the printer driver. (Linux®)
- 13I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 14Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 15Can I use the app with my iPad? (iPrint&Label)
- 16Where can I download Brother iPrint&Label? (iPrint&Label)
- 17How do I transfer label templates with P-touch Transfer Express?
- 18Printing is not possible. (USB connection)
- 19The power button does not light up.
- 20I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 21Uninstalling the printer drivers (Linux®)
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23Installing the LPR driver and CUPS wrapper driver (Linux®)
- 24Creating a label with OpenOffice (Linux®)
- 25Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 26When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 27What is the compatible barcode protocol? (iPrint&Label)
- 28How to identify the printer's firmware version
- 29How can I print using Portrait? (iPrint&Label)
- 30Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 31While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 32Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 33How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 34Adding a custom media size for continuous tape / roll (Linux®)
- 35How can I create a barcode label? (iPrint&Label)
- 36I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 37How to delete the registry information and files related to the printer driver
- 38How do I install the software on the computer using a USB cable? (for Windows)
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 43How do I reset network setting?
- 44What is the default User ID and Password for BRAdmin Light or Professional?
- 45How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 46How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 47I cannot print from the client computer to the printer on the print server. (Linux®)
- 48Can I set a different media width when using an OpenOffice template? (Linux®)
- 49How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50How do I disable broadcasting the printer to AirPrint-compatible devices?