FAQs & Troubleshooting
Latest |
163 Results
- 5128/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 5228/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5317/01/2022P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 5417/01/2022How do I start P-touch Editor Lite when connecting the printer to my computer?
- 5526/10/2021P-touch Editor crashes when I open it on my Mac.
- 5603/08/2021Small characters or thin lines are printed faintly.
- 5714/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 5813/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 5923/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 6030/11/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6127/11/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6227/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6325/11/2020Share your printer in Windows 7 in a network-shared environment.
- 6424/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 6518/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 6613/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 6710/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 6829/10/2020How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 6922/10/2020How can I print data directly from Access 2010?
- 7015/10/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 7115/10/2020What are the cleaning sheets for? When do I use them?
- 7213/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 7307/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 7407/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 7507/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 7604/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7726/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 7814/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7909/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8004/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8122/05/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 8219/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8319/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8419/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8518/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8613/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8713/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8813/05/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 8913/05/2020How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 9013/05/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 9101/05/2020The print is horizontally compressed and not shaped correctly.
- 9228/04/2020The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 9316/04/2020How to use the Numbering function (P-touch Editor Lite)
- 9415/04/2020I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 9510/04/2020What do the indicator lights mean?
- 9607/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 9707/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9806/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9909/03/2020Labels are jammed in the machine or are not ejected correctly after printing.
- 10005/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)