FAQs & Troubleshooting
 |
Popular |
163 Results
- 1Printing is not possible. (P-touch Editor5.3 for Mac)
- 2How to uninstall the printer driver and software
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 5How to identify your Operating System (OS) for Windows or Mac
- 6When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 10A data transmission error appears on the computer when trying to print a label.
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 13I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 14Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 19I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 20I cannot install the printer driver.
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 23I cannot print.
- 24I got an error while installing the printer driver. (Linux®)
- 25How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 26I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 27How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 28Uninstalling the printer drivers (Linux®)
- 29The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 30How to open the Devices and Printers window
- 31The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 36How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 37What is the Label List? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 39How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 40How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 42The power button does not light up.
- 43How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 44I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 45Installing the LPR driver and CUPS wrapper driver (Linux®)
- 46Some of the print options in OpenOffice do not work. (Linux®)
- 47How to install Brother software on a computer not connected to the Internet
- 48I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 49How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 50I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
