FAQs & Troubleshooting
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183 Results
- 1How do I transfer label or slip templates?
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How to open the Devices and Printers window
- 5The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 6How to identify your Operating System (OS) for Windows or Mac
- 7I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11I have an occasional printing problem.
- 12Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 13Installing the LPR driver and CUPS wrapper driver (Linux®)
- 14How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 15Can I directly operate my printer from a self-developed application software and print a label?
- 16The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 17When I print many continuous labels, part of the label data is printed twice.
- 18I cannot print from the printer in a network-shared environment.
- 19How to install the printer driver for serial interface
- 20What is the Label List? (P-touch Editor 5.x for Windows)
- 21When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 22When I try to use the database function, an application error occurs.
- 23What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 24My printer will not print from the P-touch Address Book software.
- 25The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 26Printing is not possible. (P-touch Editor 5.0 for Mac)
- 27A different IP address is assigned every time the product is booted.
- 28How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 29How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 32I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 33I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 34I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 35I cannot print from the client computer to the printer on the print server. (Linux®)
- 36I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 37I do not know how to become a superuser in Ubuntu. (Linux®)
- 38The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 39I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 40Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 41How do I use a template? (P-touch Editor 5.1 for Mac)
- 42The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 43Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 44How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 46I connected multiple printers of the same model to one computer but can only print from one of them.
- 47How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 48How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 49How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 50The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.