FAQs & Troubleshooting
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160 Results
- 1How do I transfer label or slip templates?
- 2What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3How to identify your Operating System (OS) for Windows or Mac
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6Where can I find my Brother printer's serial number?
- 7Some of the print options in OpenOffice do not work. (Linux®)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 10(Video) Small characters or thin lines are printed faintly.
- 11The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 12How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 13What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 14I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 15Creating a label with GIMP (Linux®)
- 16When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 17I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 18What is the Label List? (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 21Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 22I installed the DK roll, but the message "No paper" appears.
- 23How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 26Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 27All print jobs have been cancelled and nothing can be printed. (Linux®)
- 28I cannot print from the client computer to the printer on the print server. (Linux®)
- 29The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 30Uninstalling the printer drivers (Linux®)
- 31Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 32How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 33I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 34I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 37How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 38How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 39How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 40How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 41How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 42How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 43I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 44How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 45The paper settings specified from the server computer are not reflected on the client computer.
- 46How do I transfer templates or other data from the computer to the printer?
- 47I connected multiple printers of the same model to one computer but can only print from one of them.
- 48How do I transfer label templates with P-touch Transfer Express?
- 49I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 50The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
