FAQs & Troubleshooting
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209 Results
- 1Paper Type and Size for Each Operation
- 2(Video) Load A3/Ledger paper
- 3What is Brother iPrint&Scan?
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5The printer status is Offline or Paused.
- 6Load Paper in the Multi-purpose Tray (MP Tray)
- 7Protect your Brother machine against unauthorised access over the network
- 8How to identify your Operating System (OS).
- 9When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 10Prevent Smudged Printouts and Paper Jams (Mac)
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12(Video) Connect telephone line and power cords
- 13Other Problems
- 14(Video) Update the Driver or Firmware for your Brother machine
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Reduce Printing Noise
- 17Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 18Load A3, Ledger, or Legal Size Paper in Tray #1
- 19Load A4, Letter, or Executive Size Paper in Tray #1
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 21Change the printer driver settings (Windows/macOS)
- 22Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 23Improve poor print quality.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26What driver package format is supported by my Linux distribution?
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Check the Print Quality
- 29Send an Email with User Authentication
- 30Sleep
- 31(Video) Fill the ink tanks
- 32Open the Control Panel (For Windows)
- 33Load Photo Paper in Paper Tray #1
- 34Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 35Print both sides of paper or a booklet automatically
- 36Clean the Paper Pick-up Rollers
- 37Clean the Print Head from Your Brother Machine
- 38Print as a Booklet Automatically (Windows®)
- 39Reset the Network Settings to Factory Default
- 40Large characters are printed incorrectly. (Linux)
- 41Change the Print Setting Options When Having Printing Problems
- 42Configure Email Sending Using Web Based Management
- 43Export the Self-signed Certificate
- 44Access Web Based Management
- 45Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47(Video) Set up your Brother machine
- 48In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 49Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 50Paper is Jammed in the Back of the Machine