FAQs & Troubleshooting
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247 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Replace the Toner Cartridge
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6What is Brother iPrint&Scan?
- 7Paper is Jammed Inside the Machine
- 8The printer status is Offline or Paused.
- 9Replace Drum
- 10Load and Print Labels Using the MP Tray
- 11Paper is Jammed in the Back of the Machine
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Replace the Waste Toner Box
- 14Paper is Jammed in the Paper Tray
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16(Video) Unpack your Brother machine
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Replace Laser
- 19Drum End Soon
- 20Restrict changing machine settings for users.
- 21Adjust color settings by using the custom setting in the printer driver
- 22Paper is Jammed in the MP tray
- 23Replace Fuser
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25(Video) Update the Driver or Firmware for your Brother machine
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28(Video) Set up your Brother machine
- 29(Video) Load and print an Envelope (MP Tray)
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33How to identify your Operating System (OS).
- 34Replace PF Kit xx
- 35WT Box End Soon
- 36Replace the Belt Unit
- 37Add your Brother machine with AirPrint (macOS)
- 38Check the remaining ink or toner level (Linux)
- 39Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 40Load Paper in the Paper Tray
- 41I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 42The color of your printouts is not what you expected
- 43Curled or wavy
- 44Use Universal Print (Windows)
- 45(Video) Connect the cord
- 46I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 47What driver package format is supported by my Linux distribution?
- 48Send an Email Securely Using SSL/TLS
- 49Export the Certificate and Private Key
- 50Load and Print Envelopes Using the MP Tray