FAQs & Troubleshooting
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246 Results
- 1(Video) Load A4/Letter paper
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Replace the Toner Cartridge
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7Replace PF Kit xx
- 8(Video) Load and print an Envelope (MP Tray)
- 9What is Brother iPrint&Scan?
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11(Video) Set up your Brother machine
- 12(Video) Unpack your Brother machine
- 13Paper is Jammed in the Paper Tray
- 14Replace Fuser
- 15Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 16How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Print Unable ##
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Cannot print after a Windows 10 update (June 2020)
- 23Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25How to identify your Operating System (OS).
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27Paper is Jammed Inside the Machine
- 28Paper is Jammed in the MP tray
- 29Print a web page from iPrint&Scan when using an Android™ mobile device.
- 30What is Brother Web Connect?
- 31Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 32Curled or wavy
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34Restrict changing machine settings for users.
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 37My Brother machine could not be found over the network when I installed drivers on my computer.
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39The printer status is Offline or Paused.
- 40Replace the Waste Toner Box
- 41Paper is Jammed underneath the Paper Tray
- 42Paper is Jammed in the Back of the Machine
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44Add your Brother machine with AirPrint (macOS)
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46Load Paper in the Multi‑purpose Tray (MP Tray)
- 47Can I print on transparencies e.g. for overhead projectors?
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49The color of your printouts is not what you expected
- 50Factory Reset