FAQs & Troubleshooting
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252 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Replace the Toner Cartridge
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Load A4/Letter paper
- 6Load and Print Envelopes Using the MP Tray
- 7Cooling Down
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9What is Brother iPrint&Scan?
- 10Replace the Belt Unit
- 11My Brother machine is unresponsive.
- 12Can I use non-Brother or third party supplies with the Brother machine?
- 13I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Enable the Brother machine's network interface.
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Check the firmware version.
- 18(Video) Set up your Brother machine
- 19(Video) Unpack your Brother machine
- 20(Video) Load and print an Envelope (MP Tray)
- 21Delete print jobs from the print queue.
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23What is AirPrint?
- 24Tray 2 Error / Tray 3 Error / Tray 4 Error
- 25Calibrate or Calibration Failed or Calibration.
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27Drum !
- 28Paper is Jammed underneath the Paper Tray
- 29Paper is Jammed in the Back of the Machine
- 30Paper is Jammed Inside the Machine
- 31Paper is Jammed in the Paper Tray
- 32Configure the SNTP Protocol Using Web Based Management
- 33I cannot find some options in the Print dialog box (macOS 11 or later)
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 36Load and Print Labels Using the MP Tray
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 38Protect your Brother machine against unauthorised access over the network
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Condensation
- 41Toner Error
- 42Print Unable ##
- 43Out of Memory / Print Data Full
- 44Wrinkled printout
- 45Reset the Network Settings to the Factory Settings
- 46Print the Network Configuration Report
- 47Use Universal Print (Mac)
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49Turn Setting Lock On
- 50Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.