FAQs & Troubleshooting
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179 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2Jam Rear
- 3Adjust color settings by using the custom setting in the printer driver
- 4Replace Drum
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace Fuser
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9I cannot print using my Brother machine on a wireless network (Windows)
- 10Jam Inside
- 11What is Brother iPrint&Scan?
- 12Size Error DX or Size Error 2-sided
- 13What can happen if the wrong paper is used in your machine.
- 14My Brother machine could not be found over the network when I installed drivers on my PC.
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17Enable the Brother machine's network interface.
- 18Print a web page from iPrint&Scan when using an Android™ mobile device.
- 19Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 20Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 21Calibrate or Calibration Failed or Calibration.
- 22I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Delete print jobs from the print queue.
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 29Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 30Tray 2 Error
- 31Replace PF Kit xx
- 32Replace Laser
- 33Carry out calibration to improve the color density
- 34Jam Tray / Jam Tray 1 / Jam Tray 2
- 35Jam MP Tray
- 36Wrinkle
- 37How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40How to identify your Operating System (OS).
- 41Toner Error
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 43The color of your printouts is not what you expected
- 44What kind of memory can I use?
- 45Reset the print server to the default factory settings.
- 46What is the recommended paper?
- 47Print on envelopes, labels or thick paper from the MP Tray
- 48Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 49I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 50Replace Belt