FAQs & Troubleshooting
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230 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Waste Toner Box
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Change the printer driver settings (Windows/macOS)
- 7Paper is Jammed in the Back of the Machine
- 8Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 9The printer status is Offline or Paused.
- 10Paper is Jammed in the Paper Tray
- 11Replace the Drum Unit
- 12How to identify your Operating System (OS).
- 13Adjust color settings by using the custom setting in the printer driver
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Replace the Belt Unit
- 16Paper is Jammed Inside the Machine
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Paper is Jammed underneath the Paper Tray
- 21Replace Fuser
- 22Delete print jobs from the print queue.
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 24Enable the Brother machine's network interface.
- 25Can I print on transparencies e.g. for overhead projectors?
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Print as a Poster (Windows)
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30Calibrate Colour Output
- 31Drum !
- 32What is Brother iPrint&Scan?
- 332-sided Disabled
- 34I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 35Manual Feed
- 36Print the Network Configuration Report
- 37(Video) Load an Envelope (Manual Feed Slot)
- 38Paper is Jammed in the Manual Feed Slot
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41Short Paper
- 42Print Unable ##
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 44No Paper / No Paper T1
- 45Secure Print (Mac)
- 46Secure Print (Windows®)
- 47Size mismatch
- 48Curled or wavy
- 49Reset the Drum Counter
- 50Load and Print on Envelopes in the Manual Feed Slot