FAQs & Troubleshooting
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214 Results
- 1Replace Drum
- 2(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3(Video) Paper is Jammed in the Paper Tray
- 4I cannot print using my Brother machine on a wireless network (Mac)
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6(Video) Replace the Toner Cartridge
- 7(Video) Load A4/Letter paper
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9(Video) Paper is Jammed in the Back of the Machine
- 10(Video) Paper is Jammed in the 2-sided Tray
- 11(Video) Paper is Jammed inside the Machine
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13(Video) Cannot Detect
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16How to identify your Operating System (OS).
- 17(Video) Set up your Brother machine
- 18(Video) Unpack your Brother machine and install the toner cartridge
- 19(Video) Connect the cord
- 20What is Toner Continue Mode?
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23The printer status is Offline or Paused.
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25Wrong Toner
- 26Send an Email Securely Using SSL/TLS
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29Create a Certificate Signing Request (CSR)
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31Size Error DX or Size Error 2-sided
- 32Reset Your Brother Machine
- 33Can I use non-Brother or third party supplies with the Brother machine?
- 34Set up your Brother machine on a wireless network.
- 35I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 36Add your Brother machine with AirPrint (macOS)
- 37Cannot print after a Windows 10 update (June 2020)
- 38Check the remaining ink or toner level (Linux)
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 42Send an Email with User Authentication
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44Enable the Brother machine's network interface.
- 45What is Brother iPrint&Scan?
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48What is AirPrint?
- 49Change the printer driver settings (Windows/macOS)
- 50Self-Diagnostic