FAQs & Troubleshooting
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203 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Paper is Jammed in the Back of the Machine
- 5(Video) Load A4/Letter paper
- 6I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 7(Video) Paper is Jammed inside the Machine
- 8Can I use non-Brother or third party supplies with the Brother machine?
- 9(Video) Cannot Detect
- 10Cartridge Error
- 11(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Size Error DX or Size Error 2-sided
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14No Toner
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Media Type Mismatch or Media Mismatch
- 17Self-Diagnostic
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Manage Multiple Certificates
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22Drum !
- 23(Video) Paper is Jammed in the Paper Tray
- 24Delete print jobs from the print queue.
- 252-sided Disabled
- 26TONER ENDED
- 27Size mismatch
- 28Check the remaining ink or toner level (Linux)
- 29No Paper T1
- 30What kind of envelopes and labels are recommended for printing?
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 32Reduce Printing Noise
- 33Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 34Print Unable ##
- 35Manual Feed
- 36Toner Low or Prepare New Toner Cartridge
- 37Add your Brother machine with AirPrint (macOS)
- 38Wrong Toner
- 39After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41Load Paper in the Paper Tray
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44(Video) Unpack your Brother machine and install the toner cartridge
- 45(Video) Connect the cord
- 46Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 47How to identify your Operating System (OS).
- 48The machine prints unexpectedly or it prints garbage.
- 49What can happen if the wrong paper is used in your machine.
- 50I cannot connect my machine to a Windows 11 computer via USB.