FAQs & Troubleshooting
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202 Results
- 1(Video) Replace the Toner Cartridge
- 2(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5(Video) Paper is Jammed inside the Machine
- 6The printer status is Offline or Paused.
- 7(Video) Cannot Detect
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9Replace Drum
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11(Video) Paper is Jammed in the Back of the Machine
- 12(Video) Load A4/Letter paper
- 13I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14Manual Feed
- 15The machine prints unexpectedly or it prints garbage.
- 16(Video) Paper is Jammed in the Paper Tray
- 17(Video) Unpack your Brother machine and install the toner cartridge
- 18(Video) Connect the cord
- 19Drum End Soon
- 20Print on envelopes, labels or thick paper from the Manual feed slot
- 21Protect your Brother machine against unauthorised access over the network
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 23Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 24Media Type Mismatch or Media Mismatch
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 27How to identify your Operating System (OS).
- 28Wrinkles or creases
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30Brother iPrint&Scan cannot find my Brother machine (macOS)
- 31What driver package format is supported by my Linux distribution?
- 32Cannot print after a Windows 10 update (June 2020)
- 33Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 34After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 35What is Toner Continue Mode?
- 36Cartridge Error
- 37Cannot Detect
- 38Clean the Paper Pick-up Rollers
- 39Size Error DX or Size Error 2-sided
- 40Size mismatch
- 41Reset Your Brother Machine
- 42Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44Print the Network Configuration Report
- 45Connect the power cord
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47I cannot print from Google Cloud Print™.
- 48Check the remaining ink or toner level (Linux)
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50Create a Certificate Signing Request (CSR)