FAQs & Troubleshooting
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134 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5Unpack your Brother machine and install the toner cartridge
- 6Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 8Toner Low or Prepare New Toner Cartridge
- 9The machine prints unexpectedly or it prints garbage.
- 10(Video) Paper is Jammed inside the Machine
- 11(Video) Paper is Jammed in the Paper Tray
- 12(Video) Set up your Brother machine
- 13(Video) Unpack your Brother machine and install the toner cartridge
- 14Open the Status Monitor
- 15Install the built-in drivers (For Windows 8 and Windows 10)
- 16I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 17Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 18Uninstall the Brother Software and Drivers (Windows)
- 19I cannot connect my machine to a Windows 11 computer via USB.
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21Cannot print after a Windows 10 update (June 2020)
- 22The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 23Set Auto Power Off Mode
- 24The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 25Printing/ Scanning with a mobile device
- 26Can I use AirPrint with my Brother machine?
- 27What is Toner Continue Mode?
- 28Cartridge Error
- 292-sided Disabled
- 30TONER ENDED
- 31The printer status is Offline or Paused.
- 32Cannot Detect
- 33Clean the Drum Unit Using Drum Dot Print
- 34Manual Feed
- 35My Brother machine has no power.
- 36LED Patterns and Indications
- 37Replace Drum
- 38Faint
- 39What can happen if the wrong paper is used in your machine.
- 40What is the recommended paper?
- 41I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 42I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44The driver installation finished successfully but I cannot print. (Linux)
- 45Wrong Toner
- 46A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 47My Brother machine is unresponsive.
- 48Reset the Drum Counter
- 49Check the firmware version.
- 50What is the difference between the toner cartridge and the drum unit?