FAQs & Troubleshooting
Latest |
123 Results
- 128/02/2024Uninstall the drivers. (macOS 13 or greater)
- 207/02/2024(Video) Unpack your Brother machine and connect the power cord.
- 307/02/2024(Video) Load A4/Letter paper
- 407/02/2024(Video) Load an Envelope (Manual Feed Slot)
- 510/01/2024Turn the Toner Save Mode on or off.
- 610/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 729/06/2023Print both sides of paper or a booklet automatically
- 827/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1101/06/2023Delete print jobs from the print queue.
- 1216/05/2023I cannot print from my computer via USB.
- 1319/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1427/03/2023"Offline" appears on the Status Monitor.
- 1527/03/2023Change the printer driver settings (Windows/macOS)
- 1627/03/2023The printer status is Offline or Paused.
- 1715/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1814/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1919/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2019/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2119/12/2022Toner Low or Prepare New Toner Cartridge
- 2213/12/2022Open the Status Monitor
- 2313/12/2022How to identify your Operating System (OS).
- 2430/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2510/08/2022(Video) Replace Toner
- 2609/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2728/07/2022Update the Driver or Firmware for your Brother machine
- 2823/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2909/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3020/04/2022Uninstall the Brother Software and Drivers (Windows)
- 3114/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3224/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3324/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3417/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3510/03/2022Drum !
- 3615/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 3710/11/2021Open the Control Panel (For Windows)
- 3812/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3922/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 4016/07/2020Cannot print after a Windows 10 update (June 2020)
- 4106/07/2020What driver package format is supported by my Linux distribution?
- 4202/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4306/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 4403/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4503/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4627/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4729/10/2019Large characters are printed incorrectly. (Linux)
- 4829/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 4923/10/2019To install the printer driver easily using a tool. (Linux)
- 5025/07/2019Black lines down the page