FAQs & Troubleshooting
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186 Results
- 1The printer status is Offline or Paused.
- 2How do I monitor the status of the printer?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5Printer does not recognize the HDD/Compact Flash.
- 6I cannot print from Mac OS X.
- 7The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 8I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10Printouts have wrinkles or creases.
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12Delete print jobs from the print queue.
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14What is the protocol specification of the NC-4100h Type 2 print server?
- 15What kind of memory can I use?
- 16When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 17How do I install additional memory?
- 18The image is ghosted.
- 19What driver package format is supported by my Linux distribution?
- 20The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 21How to identify your Operating System (OS).
- 22I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 23The machine does not print anything.
- 24Can I print from DOS applications?
- 25"JAM C" error appears on the LCD. What should I do?
- 26I cannot print from my computer via network. (For Macintosh)
- 27"DX" is displayed on the LCD, but what does it mean?
- 28I see the message "SIZE ERROR XXX" on the printer LCD. What does it mean?
- 29How do I print using the Duplex Unit?
- 30Print on both sides of the paper.
- 31Uninstall the printer drivers (For Windows)
- 32Cannot print after a Windows 10 update (June 2020)
- 33Uninstall printer drivers (Linux)
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 35Can I print from or scan to Android™ Smartphone?
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37What is 'Secure Printing' and how do I use it? (for Windows users)
- 38How to setup the Printer RAMDISK.
- 39I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 40The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 41How can I change the IP address?
- 42How can I change the IP address using the ARP and PING commands?
- 43Can I print using the IPP protocol on Windows XP?
- 44When trying to print from Mac OS® X the print queue is stopped.
- 45When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 46How do I know how many pages the printer has printed?
- 47What is the BRAdmin Professional software used for?
- 48What is the recommended paper?
- 49The printed letters are slanted, positioned incorrectly.
- 50The driver installation finished successfully but I cannot print. (Linux)