FAQs & Troubleshooting
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228 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Cover is Open
- 4Manual Feed
- 5Print on labels and envelopes from the MP tray.
- 6I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10What is Brother iPrint&Scan?
- 11I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13Curled
- 14Disable the APIPA protocol.
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 18Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 19Reduce printing noise.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21How to identify your Operating System (OS).
- 22I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 23Can I print from or scan to Android™ Smartphone?
- 24Cartridge Error
- 25Replace Laser
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 27Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29I cannot connect to the print server using my web browser.
- 30Jam Duplex
- 31Replace Fuser
- 32Add your Brother machine with AirPrint (macOS)
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34Delete print jobs from the print queue.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38What is AirPrint?
- 39Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41Print Unable or Print Unable XX
- 42Duplex Disabled
- 43Drum Stop
- 44No Toner
- 45Toner Low or Prepare New Toner Cartridge
- 46I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 47Drum Error (Drum!)
- 48Check the Node Name of the Brother machine
- 49What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 50Black toner marks across the page