FAQs & Troubleshooting
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228 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3How to identify your Operating System (OS).
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5The printer status is Offline or Paused.
- 6Print both sides of paper or a booklet automatically
- 7Jam MP Tray
- 8Can I print from DOS applications?
- 9Cannot print after a Windows 10 update (June 2020)
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11Cover is Open
- 12Manual Feed
- 13Print a Test Page.
- 14Print on labels and envelopes from the MP tray.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Can I print from or scan to Android™ Smartphone?
- 17Replace PF Kit xx
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19Print Unable or Print Unable XX
- 20Duplex Disabled
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22What kind of paper can I use?
- 23Jam Tray 1 or Jam Tray 2
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Delete print jobs from the print queue.
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 29Toner Low or Prepare New Toner Cartridge
- 30A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Jam Inside
- 33Turn the Toner Save mode on or off
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 37Enable the Brother machine's network interface.
- 38Open the Control Panel (For Windows)
- 39Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Discover the MAC address of the Brother network card
- 41Drum End Soon
- 42Wrinkles or creases
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45Reset the print server to the default factory settings.
- 46Printable area
- 47Disable the APIPA protocol.
- 48Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)