FAQs & Troubleshooting
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227 Results
- 1The print speed is slow.
- 2Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 3What is Brother iPrint&Scan?
- 4Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 5Jam MP Tray
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Drum Error (Drum!)
- 9I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 10Replace Toner
- 11I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 12Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 13No Toner
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 15What kind of memory can I use?
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Replace Laser
- 21Drum Stop
- 22Toner Low or Prepare New Toner Cartridge
- 23What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 24What kind of paper can I use?
- 25Can I print from DOS applications?
- 26Replace Drum
- 27Cannot print after a Windows 10 update (June 2020)
- 28Delete print jobs from the print queue.
- 29Use the Universal Printer Driver for PCL
- 30Can I print on transparencies e.g. for overhead projectors?
- 31Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 32Print Unable or Print Unable XX
- 33Is my Brother machine compatible with Windows Vista?
- 34Curled or wavy
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37Can I print from or scan to Android™ Smartphone?
- 38Jam Duplex
- 39Jam Rear
- 40Clear paper jams.
- 41Add your Brother machine with AirPrint (macOS)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44Print both sides of paper or a booklet automatically
- 45What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 46Wrinkles or creases
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48What can happen if the wrong paper is used in your machine.
- 49Print the Network Configuration Report
- 50Page skewed