FAQs & Troubleshooting
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159 Results
- 1Replace Drum
- 2Manual Feed
- 3Jam Inside
- 4Delete print jobs from the print queue.
- 5The printer status is Offline or Paused.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Replace Laser
- 9Jam MP Tray
- 10Wrinkles or creases
- 11What is the recommended paper?
- 12Replace Fuser
- 13What do the LED indications mean?
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15What driver package format is supported by my Linux distribution?
- 16Duplex Disabled
- 17Drum Stop
- 18Size Error DX
- 19TONER LOW
- 20Drum Error (Drum!)
- 21Drum End Soon
- 22Envelope creases
- 23What can happen if the wrong paper is used in your machine.
- 24Print on labels and envelopes from the MP tray.
- 25Large characters are printed incorrectly. (Linux)
- 26Pre-Required Procedures (Linux)
- 27Supported models of Universal Printer Driver for PCL
- 28Replace PF Kit xx
- 29Clean the drum unit
- 30Jam Duplex
- 31Jam Tray 1 or Jam Tray 2
- 32Replace Toner
- 33Turn the Toner Save mode on or off
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 38I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 39When printing with monochrome laser printer, the print position shifts. (Linux)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Possible solutions for print quality issues
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43Can I print on transparencies e.g. for overhead projectors?
- 44The print speed is slow.
- 45Can I use AirPrint with my Brother machine?
- 46I cannot print from my computer via USB.
- 47Print Unable or Print Unable XX
- 48Fuser Error or Self-Diagnostic
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 50Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?