FAQs & Troubleshooting
Popular |
182 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6How do I install additional memory?
- 7What can happen if the wrong paper is used in your machine.
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10What is Brother iPrint&Scan?
- 11Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 12I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
- 13I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14How do I install the Optional Tray Unit?
- 15What is the recommended paper?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17Cannot print after a Windows 10 update (June 2020)
- 18To install the printer driver easily using a tool. (Linux)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 24Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 27Change the printer driver settings (Windows/macOS)
- 28The printer status is Offline or Paused.
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 30Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 31I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 32Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 33Print overrun
- 34Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 35"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
- 36"JAM MP TRAY" error appears on the LCD. What should I do?
- 37What kind of memory can I use?
- 38Printouts (envelopes) have creases.
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42"Offline" appears on the Status Monitor.
- 43In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 44How do I use the "Booklet Printing" feature?
- 45I cannot install the driver when using the Driver Install Tool. (Linux)
- 46I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48What driver package format is supported by my Linux distribution?
- 49Print command (cupswrapper) (Linux)
- 50When printing with monochrome laser printer, the print position shifts. (Linux)