FAQs & Troubleshooting
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135 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3How do I install additional memory?
- 4The printed letters are slanted, positioned incorrectly.
- 5Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 6Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7Delete print jobs from the print queue.
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 11The paper is skewed when it's printed.
- 12Printouts (envelopes) have creases.
- 13What can happen if the wrong paper is used in your machine.
- 14Print on both sides of the paper.
- 15I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 20Can I print from or scan to Android™ Smartphone?
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 22The printer prints unexpectedly or it prints garbage.
- 23How can I change the printer settings?
- 24Can I print from DOS applications?
- 25What are the expected yields of the consumables?
- 26Print on labels and envelopes from the MP tray.
- 27Cannot print after a Windows 10 update (June 2020)
- 28Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30All print jobs are aborted and nothing is printed. (Linux)
- 31I want to print using CUPS while keeping SELinux enabled. (Linux)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Open the Status Monitor
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35Can I use AirPrint with my Brother machine?
- 36How to identify your Operating System (OS).
- 37I cannot print from my computer via USB.
- 38Change the printer driver settings (Windows/macOS)
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 41Print a Printer Settings page.
- 42When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 43How do I print a Test page?
- 44What is a "Generic PCL Driver"?
- 45How do I clear Jam Rear/ Duplex?
- 46What kind of memory can I use?
- 47Printouts have a curl or wave.
- 48Replace the drum unit.
- 49Printouts are faint.
- 50What is the printable area per page?
