FAQs & Troubleshooting
Popular |
206 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Replace Drum
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 5Can I print from or scan to Android™ Smartphone?
- 6The printer status is Offline or Paused.
- 7Jam Inside
- 8Print Unable XX
- 9Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13Change the printer driver settings (Windows/macOS)
- 14Jam Duplex
- 15Jam MP Tray
- 16What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 17When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Use the Network Connection Repair Tool (Windows)
- 20Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 21Delete print jobs from the print queue.
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 26How to identify your Operating System (OS).
- 27I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 30No Tray
- 31Registration or Registration failed.
- 32Cartridge Error
- 33WT Box End Soon
- 34Print both sides of paper or a booklet automatically
- 35No Waste Toner
- 36Is my Brother machine compatible with Windows Vista?
- 37Drum Error (Drum!)
- 38Check the Node Name of the Brother machine
- 39Curled or wavy
- 40Wrinkle
- 41What can happen if the wrong paper is used in your machine.
- 42When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 43Load paper in the paper tray
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 49Adjust color settings by using the custom setting in the printer driver
- 50The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)