FAQs & Troubleshooting
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206 Results
- 1Replace Drum
- 2Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 3Jam Duplex
- 4Load paper in the paper tray
- 5Duplex Disabled
- 6Replace Toner
- 7Turn the Toner Save Mode on or off.
- 8Delete print jobs from the print queue.
- 9No Toner
- 10Adjust color settings by using the custom setting in the printer driver
- 11The printer status is Offline or Paused.
- 12What is the printable area per page?
- 13What is the recommended paper?
- 14Change the printer driver settings (Windows/macOS)
- 15No Drum Unit
- 16Print Unable XX
- 17Carry out calibration to improve the color density
- 18Envelope creases
- 19Replace PF Kit xx
- 20Jam Rear
- 21Jam Inside
- 22Jam Tray 1 / Jam Tray 2
- 23Cannot print after a Windows 10 update (June 2020)
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 26Belt End Soon
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 29What is Brother iPrint&Scan?
- 30Tray 2 Error
- 31Drum Stop
- 32Replace WT Box
- 33What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 34Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 35Can I print on transparencies e.g. for overhead projectors?
- 36Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 37Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 38Condensation
- 39Toner Error
- 40WT Box End Soon
- 41Print both sides of paper or a booklet automatically
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43Out of Memory
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46I cannot print from my computer via USB.
- 47When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 48Replace Belt
- 49What driver package format is supported by my Linux distribution?
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.